Delivery Policy

Where we ship

  • Currently, we ship online purchases Australia wide

Handling Time

  • All our orders have a 24 hour handling time.

How long until I will get my order?

  • Unless you live in a remote area, most orders take 2-7 business days to arrive to your destination, remote areas may take a little bit longer.

Current delivery times

  • Record parcel volumes mean couriers are responding to more enquiries than ever before. They're providing answers as quickly as they can, but it may take us longer than usual to provide the support you need. Couriers are delivering as quickly and safely as they can but  many items are taking longer than usual.

Tracking information

  • All our orders are fully trackable, you will receive tracking information via email once your order has been dispatched.

Who do we use to ship with?

  • For domestic orders, we use Australia Post for registered delivery for orders up to 21kg.
  • For orders over 21kg, we use competitive courier or freight company to deliver your order.

Extra charge for bulk or heavy item

  • Due to Occupational Health and Safety regulations, any item weighing more than 30kg requires lifting equipment to be used to load and unload from the delivery vehicle . If there is an extra charge for this tailgate service, we will notify you of the extra charge after the order is placed.